14+ Years Experience

What we do

We are a business to business development and customer service firm, with an experience team of CSR, appointment-setting and lead generation specialist. Our focus is to enhance the relationship between our clients and their new and existing customers. Our customer service and appointment setting is designed not only to initiate this relationship, but also to ensure an improved bottom line for our clients with their existing customers at the end of the day.

Mission

Our mission is to deliver high quality, professional services that works. We do this by tailoring a campaign strategy, based on our client’s stated vision, with the goal of delivering results and ultimately increasing our clients bottom line. Customer service and appointment setting provides companies with a unique way of targeting new prospective customers and markets while retaining existing ones, without the lost of valuable time and resources usually associated with them.

Competitive Edge

We provide services to clients comprising mainly of small to medium size businesses across Canada and the US, with whom we work with to develop strong partnerships. They come from a variety of industries across the board such as: Group Benefit Insurance, Advertising, Telecommunications, Mortgage and Finance, Real Estate, Manufacturing, Service, Health Care, Utility, Technology, Retail and many others.

At DNS Nordic we believe that completely understanding our client’s concerns is essential to staying competitive. Our focus is to deliver client satisfaction by exceeding expectations. Our service commitment and guarantee means working with our clients and offering responsive and knowledgeable advice is the best way to earn their trust. Our clients benefit from our expertise so they can be free to focus on their core businesses. This, in turn, increases competitive value.