Services
Outbound Telemarketing with Service Guarantee
How it works
Appointment Setting
Overview
Appointment setting isn’t just a necessity, it’s an essential resource to help capture market share, build your business and achieve your revenue goals. By utilizing our services, we become a vital extension of your business. It eliminates the cost of recruiting, hiring, training and maintaining an in- house call center. Appointmentsetter gives you the peace of mind by doing the foot work for you.
Group Benefit Brokers:
We specialize in group benefit leads
- Is it “the” decision maker?
- Do they have the right number of employees?
- When is the next renewal?
- Are they presently taking quotes?
- Are they happy with their current rates?
- Are they happy with their current broker?
Let us get you in the door!
Lead Generation
Overview
The process of generating both telemarketing leads and appointments are the same, except in the case of a lead, we simply qualify the prospect (based on your list of criteria before hand), the prospect is then properly qualified on the phone based on those criteria and all relevant details is collected and forwarded to you on a daily basis so you can follow up, market to and/or arrange to meet with the prospect.
How It Works
(Our Service Guarantee)
10 reasons why you should choose DNS Nordic as your exclusive representative for your marketing campaign.
- The prospect you’re meeting with is the correct decision maker.
- All appointments are fully qualified based on the criteria we agree to.
- The prospect has expressed a need or interest in your product or services.
- The prospect has been thoroughly briefed and educated about your product or service.
- The prospect has agreed to meet with you and/or your representative (Virtually or Face to Face).
- A specific time and date have been set for the appointment.
- Your prospect confirms that time and date “directly with you” or you don’t pay for it.
Additional Available Services
Overview
- Script development.
- Database access (If you don’t have your own).
- Dedicated account manager/appointment coordinator.
Let’s Get Started
Consulting
Before we proceed with your campaign, we will do a details consultation to asses your needs and requirements so we can focus in on your target market.
Data List
We will work with you to recommend and/or customize a list from our data base of over 30 million contacts in the US and Canada.
Scripting
We will develop and tailor a details script to suit your particular marketing approach, that will inform and educate potential customers.
Launch!
After you are completely satisfied that all of the necessary pieces for a successful campaign are in place, then we will launch your campaign.
Let’s Get Started
At the end of each day you will receive all booked appointments via email along with all revelvant contact details so you can go out and close the deal.
Database Updating + Validation
Overview
Anyone can import a list into a database…..once!!! Data is one of your most valuable business assets, but like anything of value, it needs to be kept in good working order and up to date by maintaining and updating records of your customers, partners and competition.
We undertake correction of contact details of companies and contacts that may have moved to a different address or have changed their phone numbers and/or personnel. Purchasing of new raw data is likely to be cost prohibitive, then there’s the added cost of verifying that raw data.
This is where our expertise comes in. We specialize in verifying existing or new and/or raw contact data. We don’t use software or other technical methods. We will call each and every company and contact in your database and speak with them directly. We will do a complete and comprehensive verification of each contact along with all their current details and update your data list with current information.
Customer Satisfaction Surveys
Overview
It almost always costs less to retain a customer than it does to replace them. Identify areas of success and challenges in your business by capturing valuable, first hand feedback from your customers to improve customer retention and maximize long-term loyalty. Respond proactively to real time dissatisfied customer feedback and take immediate action to resolve serious complaints.
Product Launch Notifications
Overview
A successful product launch involves preparing for its impact on your existing customers and your organization. While a product’s new features are exciting for new and prospective customers, they represent change for your existing customers. We will reach out to new and esiting customers and notify them of new product launch, updates and collect valuable feedback so you can assess the impact.
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